Refund and Return Policy
Returns
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- To complete your return, we require a receipt or proof of purchase.
- Please do not send your purchase back to the manufacturer.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery.
Refunds (If Applicable)
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or Missing Refunds (If Applicable)
- If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. - Next contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at “Onyxco39176@gmail.com”.
Sale Items (If Applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (If Applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at “Onyxco39176@gmail.com”.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
- Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
FAQ's Regarding Returns
The first step to get your refund process started is to get in contact with our customer service team at “Onyxco39176@gmail.com”.. They will provide you with additional information and any questions you may have.
The item must be unused. You must have the receipt. After you make a purchase from us the receipt is mail to you.
We accept all returns within 30 Days.
Once the refund has been processed it can take up to 3 to 5 days for the credit to show up.
Free Delivery
Free Shipping on the purchase of $99
Return Policy
Our refund policy lasts for 30days
24/7 Support
Onyxco39176@gmail.com
Secure Payment
